microsoft pl-200 online test

Question 1 Topic 1, Case Study 1Case Study Question View Case

HOTSPOT
You need to embed the check-in solution into the communication solution. To answer, select the appropriate options in the
answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:

Explanation:
Box 1: Power Apps Web Studio
Scenario: The check-in solution must continue to function if there are internet issues. If the selfservice kiosks are not
available, staff must be able to use the check-in solution from within their communication solution.
PowerApps Studio is a browser application used to edit your apps. PowerApps Studio includes a drag-and-drop canvas in
the center of the screen and a screen or object list pane on the left. Properties, Rules, and Advanced Properties for selected
screens or controls are displayed in the right pane.
Box 2: in a tab
You can customize the Teams experience by adding Power Apps canvas apps to your channels in Teams using the
PowerApps tab.
Create and manage Power Automate

Question 2 Topic 1, Case Study 1Case Study Question View Case

You need to add controls to the check-in solution for the health and wellness questions.
Which form control should you use?

• A. Drop down
• B. Check box
• C. Text input

Answer:

B

Question 3 Topic 1, Case Study 1Case Study Question View Case

You need to design the resort portal to meet the business requirements.
Which data source should you use?

• A. Common Data Service
• B. Microsoft Excel
• C. Azure SQL Database
• D. SQL Server

Answer:

B

Question 4 Topic 1, Case Study 1Case Study Question View Case

HOTSPOT
You need to design the resort portals email registration process.
Which solutions should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:

Explanation:
Create and manage Power Automate

Question 5 Topic 1, Case Study 1Case Study Question View Case

You need to design the resort portals email registration process.
Which solution should you use?

• A. Default the invitation code from the email upon logging into the portal
• B. Auto-populate the invitation code field on the sign in screen from the email link
• C. Embed the invitation code in the email link URL
• D. Send the customer their username and temporary password in the email link

Answer:

C

Explanation:
Scenario: Guests must receive a separate email to verify proof of ownership for their registration.
Note: You can setup redeem an invitation code for power apps portal.
Reference: https://carldesouza.com/how-to-setup-redeem-an-invitation-code-for-power-apps-portal/

Question 6 Topic 2, Case Study 2Case Study Question View Case

HOTSPOT
You need to design the FAQ solution to handle unknown responses.
Which component should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:

Explanation:
Reference: https://docs.microsoft.com/en-us/power-virtual-agents/advanced-hand-off

Question 7 Topic 2, Case Study 2Case Study Question View Case

HOTSPOT
You need to embed the FAQbot into the communication solution.
Which actions should you perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:

Explanation:
Integrate Power Apps with other apps and services

Question 8 Topic 2, Case Study 2Case Study Question View Case

HOTSPOT
A guest asks about the start time of a specific scheduled event and wants to know what the snow conditions will be like
during their stay.
You need to determine how to design the chat solution to answer those questions.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:

Explanation:
Box 1: Load the extracted topic into a variable
Power Virtual Agents uses entities to understand and identify a specific type of information from a user's responses. When
saving the identified information to a variable, a variable type will be associated with it. The variable type is analogous with
the entity.
In Power Virtual Agents, a topic defines a how a bot conversation plays out.
A topic has trigger phrases these are phrases, keywords, or questions that a user is likely to type that is related to a
specific issue and conversation nodes these are what you use to define how a bot should respond and what it should do.
Box 2: Create a custom entity
The prebuilt entities cover commonly used information types, but on some occasions, such as when building a bot that
serves a specific purpose, you'll need to teach the bot's language understanding model some domain-specific knowledge.
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling
Integrate Power Apps with other apps and services

Question 9 Topic 2, Case Study 2Case Study Question View Case

You need to design the chat solution to answer the inquiry from Guest1.
Which three components can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

• A. Variables
• B. Escalations
• C. Smart match
• D. Synonyms
• E. Topics

Answer:

A C D

Explanation:
Scenario: Guest1 inquires about snow conditions several times during each day of their stay.
Variables let you save responses from your customers in a conversation with your bot so that you can reuse them later in the
conversation.
Synonyms allows you to manually expand the matching logic by adding synonyms. Smart match and synonyms seamlessly
work together to make your bot even smarter.
Reference: https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables https://docs.microsoft.com/en-
us/power-virtual-agents/advanced-entities-slot-filling

Question 10 Topic 2, Case Study 2Case Study Question View Case

You need to create the FAQ solution content.
What should you do first?

• A. AI Builder
• B. Automate
• C. Suggest topics
• D. Trigger phrases

Answer:

C

Explanation:
You need to make sure there are three main steps need to do while doing import FAQ and add the topic to your bot
application.
1. Import Suggested Topics from FAQ webpage.
2. Add a topic.
3. Enable the topics
Reference:
https://social.technet.microsoft.com/wiki/contents/articles/53820.power-virtual-agents-faq-chatbot.aspx