microsoft mb-210 online test

Microsoft Dynamics 365 for Sales

What students need to know about the mb-210 exam

  • Total 250 Questions & Answers
  • Has case studies
  • Passing score: 700

Question 1 Topic 1, Case Study 1Case Study Question View Case

HOTSPOT
You need to configure the system for incoming email to support creation of leads from email requirements.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:

Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/customer-service/set-up-rules-to-automatically-create-or-update-
records

Discussions

Question 2 Topic 1, Case Study 1Case Study Question View Case

HOTSPOT
You need to configure territories and membership.
Which configurations should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:

Explanation:
Reference: https://docs.microsoft.com/en-us/power-platform/admin/set-up-sales-territories-organize-business-markets-
geographical-area

Discussions

Question 3 Topic 1, Case Study 1Case Study Question View Case

You need to ensure that sales numbers reflect the accounting calendar.
What should you configure?

  • A. Rollup Queries
  • B. Business Closures
  • C. Sales Territories
  • D. Fiscal Year Settings
Answer:

D

Discussions

Question 4 Topic 1, Case Study 1Case Study Question View Case

HOTSPOT
You need to create visualizations for managers.
What should you configure? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:

Discussions

Question 5 Topic 1, Case Study 1Case Study Question View Case

HOTSPOT
You need to set up goals for the salespeople.
How should you set up the configurations? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:

Explanation:
Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/goals-overview

Discussions

Question 6 Topic 2, Case Study 2Case Study Question View Case

You need to create a chart for the athletic director.
What should you do?

  • A. Use purchaser, markup, and margin on the X-axis. Use amount of sales on the Y-axis.
  • B. Use the ticket type as the X-axis. Use amount of sales on the Y-axis
  • C. Use the ticket type on the X-axis. Use margins multiplied by cost on Y-axis
  • D. Use discount price on the X-axis. Use the number of tickets for groups on the Y-axis.
Answer:

B

Explanation:
The schools athletic director needs a fiscal year report that includes specific formatting based on a defined template. The
report must contain a chart that displays the type of ticket purchaser (alumni, nonalumni, and student).

Discussions

Question 7 Topic 2, Case Study 2Case Study Question View Case

You need to increase efficiency and consistency for ticket sales to meet company requirements.
What should you create?

  • A. a Microsoft Flow workflow
  • B. a playbook
  • C. a Lifecycle Services (LCS) package
Answer:

B

Explanation:
Enforce repeatable steps to promote and increase efficiency and consistency for ticket sales across all sports and venues.
Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/enforce-best-practices-playbooks

Discussions

Question 8 Topic 2, Case Study 2Case Study Question View Case

HOTSPOT
You need to create and configure access to the Orders report and the Discounts by Number of Employees report.
What should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Answer:

Discussions

Question 9 Topic 2, Case Study 2Case Study Question View Case

DRAG DROP
You need to configure accounting options.
Which options should you use? To answer, drag the appropriate options to the correct tasks. Each option may be used once,
more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

Answer:

Explanation:
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/work-fiscal-year-settings
Perform Configuration

Discussions

Question 10 Topic 2, Case Study 2Case Study Question View Case

You need to implement dashboards.
Which URL should you use?

  • A. https://bellowscollege.crm.dynamics.com
  • B. http://bellowscollege.crm.dynamics.com
  • C. https://bellowscollege.dynamics.com
  • D. https://crm.bellowscollege.dynamics.com
Answer:

A

Explanation:
Reference: https://carldesouza.com/install-power-bi-dynamics-365-content-pack/

Discussions
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