Avaya 3314 online test

Avaya Aura Experience Portal with POM Implementation and Maintenance Exam

What students need to know about the 3314 exam

  • Total 62 Questions & Answers

Question 1

On the Avaya Aura Experience Portal (AAEP) system that will perform voice campaigns, which three
prerequisites are required on the AAEP before installing Avaya Proactive Outreach Manager (POM)
software? (Choose three.)

  • A. Install an email server
  • B. Ensure the correct number of telephony and POM licenses
  • C. Ensure VoIP ports (H.323 or SIP) are in service
  • D. Install an SMS gateway
  • E. Configure on the external database
Answer:

B, C, D

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Question 2

Which Avaya Aura Experience Portal component interfaces with WebLM server for licensing
services

  • A. Session Manager
  • B. Communication Manager
  • C. Media Processing Platform
  • D. Primary Experience Portal Manager
  • E. Auxiliary Experience Portal Manager
Answer:

D

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Question 3

Which component of the MPP is a VoiceXML interpreter that communicates with the application
servers to interpret the VoiceXML documents of a speech application?

  • A. CCXML Browser
  • B. System Manager
  • C. Web Services
  • D. Avaya Voice Browser
  • E. Speech Proxy
Answer:

D

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Question 4

Which two components are required to support an Avaya Aura Experience Portal (AAEP) email
application? (Choose two.)

  • A. Speech Server
  • B. Experience Portal Manager
  • C. Media Processing Platform
  • D. Web Application Server
Answer:

AB

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Question 5

Which three components are required by an Avaya Aura Experience Portal (AAEP) server to support
an application that recognizes a callers spoken responses, assuming sufficient telephony resources
are available for the AAEP? (Choose three.)

  • A. An Application server to host the application
  • B. Text to Speech Licenses on the AAEP
  • C. Speech Server
  • D. Incoming Digit Recognition Engine
  • E. Automatic Speech Recognition Licenses on the AAEP
Answer:

A,B,C

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Question 6

The Avaya Aura Experience Portal (AAEP) system consists of which two major subsystems? (Choose
two.)

  • A. Application Enablement Services (AES)
  • B. Media Processing Platform (MPP)
  • C. Private Branch Exchange (PBX) servers
  • D. Experience Portal Manager (EPM)
  • E. Avaya Oceana
Answer:

BD

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Question 7

When an email channel is added to an Avaya Aura Experience Portal (AAEP) configuration which
component interfaces with the customer's email server?

  • A. Media Processing Platform Email Processor
  • B. Session Manager Email Processor
  • C. Communication Manager Email Processor
  • D. Experience Portal Manager Email Processor
Answer:

D

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Question 8

In Intelligent Customer Routing (ICR), on which administration page do you configure settings that
were previously configured using the icrcc
a.properties file of the previous release?

  • A. Destination Configuration page
  • B. icrcore.properties file
  • C. ICR Core Configuration page
  • D. ICR Application Configuration page
Answer:

B

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Question 9

Which statement about Auxiliary Experience Portal Manager (EPM) is true?

  • A. An Auxiliary EPM can be installed co-resident with MPP server.
  • B. An Auxiliary EPM can be Installed on a single server AAEP system.
  • C. More than one Auxiliary EPM server can be added per AAEP system.
  • D. Only one Auxiliary EPM server can be added per Avaya Aura┬« Experience Portal (AAEP) system.
Answer:

B

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Question 10

Which Proactive Outreach Manager (POM) component is responsible for launching voice calls, and
sending SMS messages, or email messages using one or more EPM servers?

  • A. Campaign Director
  • B. Campaign Manager
  • C. POM Monitor
  • D. POM Pacing
Answer:

B

Discussions
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