ASQ cqe online test

Quality Engineer Exam

What students need to know about the cqe exam

  • Total None Questions & Answers

Question 1

What are the major disadvantages of having an improvement team that is too large?
. Difficulty in having constructive input from the entire group.

. Difficulty in arriving at consensus.

. Difficulty in finding large meeting facilities.

. Difficulty, on the part of the recorder, in keeping up with more paperwork.

  • A. I only
  • B. I and II only
  • C. I, II and III only
  • D. I, II, III and IV
Answer:

B

Discussions

Question 2

Which of the following is NOT considered a prevention cost?

  • A. Writing operating procedures.
  • B. Training.
  • C. Data acquisition and analysis.
  • D. Calibrating test equipment.
Answer:

D

Discussions

Question 3

An improvement in quality costs is MOST clearly indicated when:

  • A. Appraisal and failure costs drop.
  • B. Prevention costs increase.
  • C. Total quality costs fall below 15% of total sales.
  • D. Management objectives are met.
Answer:

D

Discussions

Question 4

During the building phase of improvement team development, which of the following properly
describes team activities?
. The team leader is usually directive.

. The team leader often delegates tasks.

. Team members prioritize and perform duties.

. Team members are uncertain of their duties.

  • A. II and III only
  • B. I, II and III only
  • C. I and IV only
  • D. II, III and IV only
Answer:

C

Discussions

Question 5

Benchmarking might be defined as any of the following EXCEPT:

  • A. A process for rigorously measuring your performance versus the best-in-class companies.
  • B. A standard of excellence or achievement against which other similar things must be measured or judged.
  • C. Comparing the performance of one company to a set of standards and then to another's performance.
  • D. The search for best industry practices that lead to superior performance.
Answer:

C

Discussions

Question 6

Which of the following is the BEST method to developing materials for a training program on the
gaps in performance?

  • A. Secure a workshop trainer.
  • B. Review a record of activities.
  • C. Set up a one shot case study.
  • D. Allocate employees for training.
Answer:

B

Discussions

Question 7

In most cases, an improvement team facilitator will NOT normally:

  • A. Be familiar with problem solving techniques.
  • B. Provide feedback to the group.
  • C. Function as the group leader.
  • D. Summarize key ideas generated by the group.
Answer:

C

Discussions

Question 8

The ideal results of a quality training effort would NOT include which of the following?

  • A. Increased cost-of-quality results.
  • B. Improved working methods and morale.
  • C. Increased productivity and job satisfaction.
  • D. Reduced defects and employee turn-over.
Answer:

A

Discussions

Question 9

Information that is received by upper management, is often distorted. Which of the following actions
is effective in countering this problem?
. Stop killing the messenger.

. Establishing an open door policy.

. Practice management by walking around.

  • A. I only
  • B. I and II only
  • C. I and III only
  • D. I, II and III
Answer:

D

Discussions

Question 10

Which of the following quality gurus was very critical of merit-pay and individual bonuses?
He discouraged management by objectives and the ranking of employees by performance.

  • A. Dr. Juran
  • B. Dr. Deming
  • C. Dr. Taguchi
  • D. Dr. Feigenbaum
Answer:

B

Discussions
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