Operations management works in a complex environment affected by many factors. Among the most
important are:
D
Government regulations majorly apply to areas as:
A & B
Shifts in the age of the population needs of ethnic groups, low population growth, freer trade
between countries and increased global competition all contributes to:
B
Some of the characteristics customers expect when they buy products are all of the following
EXCEPT:
C
Customer requirements may be based on price, quality, delivery and so forth are called:
A
For example, the price for a certain type of product must full within a range for the suppliers to be
considered .but being considered does not mean winning the order. so win orders a supplier must
have characteristics that encourage customers to choose its products and services over competitors.
Those competitive characteristics, or combination of characteristics are called
C
Order winning characteristics are defined primarily from:
D
It is virtually impossible to be the best in every dimension of competition. Firms should in general:
D
It should be recognized that order winners and qualifiers for any product market combination are not
static. not only will customers change perspectives as competitors jokey for position but the order
winners and qualifiers will often change based on the concepts of:
A
Quality and delivery factor of products tend to have increased importance during:
B